Privacy Policy

Introduction

Cloozing respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you use our service.

Data We Collect

When you place an order, we collect:

• Email address (for order confirmation and tracking)
• Your account username (to deliver your service)
• Payment information (processed securely by Stripe)
• IP address hash (for fraud prevention, stored for 90 days)
• Card fingerprint (last 4 digits + brand, for fraud prevention)

How We Use Your Data

Your data is used exclusively to:

• Process and fulfill your order
• Send order confirmations and tracking updates
• Prevent fraud and abuse
• Handle refund requests if needed

Data Retention

Order data is retained for accounting purposes. Fraud prevention data (IP hash, card fingerprint) is automatically deleted after 90 days.

Cookies & Third-Party Services

We use:

• Cloudflare Turnstile (anti-bot protection)
• Stripe (payment processing)
• Google Ads (conversion tracking with your consent)

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

To exercise your rights, contact us at: support@cloozing.com

Security

We implement industry-standard security measures to protect your data. Payment information is processed by Stripe and never stored on our servers.